Direct communication to a user is going to be necessary when people know what they need from a user. An example is when people are going to send requests from external links leading into a platform.

Everyone has different specialties and skills, and the level of knowledge in each of these areas differ. In addition, people are going to find new niches as people contact them and ask for things.

I think of Paysenger as a market of time and attention. If people offering their time and attention can list specific conversation for a specific price, people can find them by searching for a specific conversation they need to have.

A musician can provide emotional support, just as a therapist does, but the conversation with a therapist is going to be more expensive than with a musician.

Both the therapist and the musician can make music, but the cost that someone is going to pay to hear from them is different.

The musician is going to help people with music for a lot of money and maybe the therapist does it for free. At the same time, the musician might provide emotional support for free while the therapist does it at a high price.

When you search on any of the platforms (mobile, web...) you should be able to search types of conversations as well as types of people.

This would allow you to see search for "music lessons" or "how to make money from music." This makes a market for people to find niches to serve. Using this type of search you can see offers from profiles with a related or unrelated skills.

I say this because any entity can offer their time for much more than what they write in their profile. Maybe they can't get paid a lot for it right now, but surely they can help.

Maybe a therapist wants to help musicians gain confidence on stage. If the musician is unaware that they even need this, this system would allow them to see the offer from the therapist. Other therapists can also see the offer and compete. This is good for revenue and the market for time and energy.

This might help people find the right people to talk to.